Page 3 - CFESA Catalog
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Why choose Genuine OEM Parts for your equipment?

                          *Warranty Protection  *Safety  *Energy Savings

                                      *Reliability *Reduce Overhead

          Everyone understands how critical the availability of spare service parts is to the operational efficiency
          and uptime for any piece of equipment to a business.  When equipment breaks down, end users typically
          focus on the initial cost of the part.  In their decision making, customers generally fail to consider the
          true cost of a repair and the long term cost of ownership.  Cost of unplanned outages due to inferior parts
          and components not functioning per the manufacturer's equipment specification all make up the true cost
          of ownership when a repair is made.  For example, if a generic spare part functions at even 95% of the
          original part's efficiency, has a lifespan that is 80% of the OEM part while costing 10% less than the OEM
          part, end users risk losing thousands of dollars in sales due to additional unit downtime while spending
          more for the utilities to operate the equipment.

          Beyond the immediate and long-term cost benefit analysis, use of non-OEM parts when servicing
          equipment can potentially impact agency listings and certifications including UL, CSA, NSF, and
          EnergySTAR.  "When a manufacturer includes specific parts in their [agency] approval package, this locks
          in the approval of the model(s) listed to require the use of those parts for manufacture and service.  If a
          non-listed (non-OEM) part is used in replacement of one of the certified components, the agency approval
          is void", states Joe Perricone, an electrical inspector for CSA.  End users and service agents who utilize
          non-OEM parts that void an agency approval assume liability if an employee were to be injured by that
          piece of equipment resulting from a failure or impact from the non-OEM component.

          The value of OEM parts is further enhanced with ever-increasing utility costs.  EnergySTAR ratings are
          directly linked to the equipment and manufactured component specifications such that replacing energy
          efficient parts with non-OEM alternatives will invalidate the EnergySTAR compliance rating.  Generic parts
          may be similar in form and function but OEM parts designs and specifications are integrated into the
          overall design of the equipment and guarantee peak equipment performance.  Additionally, the loss in
          equipment performance will negatively impact product cycle times which could cascade to food quality and
          customer satisfaction.

          As equipment becomes more sophisticated and intricate in design to maximize performance while
          minimizing footprint and utility consumption, systems design and the OEM components used in the
          manufacture and service of the equipment becomes more critical.  Equipment complexity is escalating to
          provide end users the ability to do more with less.  As this trend progresses, utilization of non-OEM parts
          in equipment repairs may cause end users to forfeit the warranty because the impact on the functionality
          of the system by a non-compliant part could cascade to the performance of other components and cause
          premature failures.

          OEM parts are the only way to ensure the equipment you invested in stays within its original, top working
          condition.  For safety, liability protection, and to maintain agency approval ratings, replacement with OEM
          parts is key.  Members of the Commercial Food Equipment Service Association (CFESA) use OEM parts
          because they know that is the best way to get your equipment back in operation and to keep it running
          smoothly.  CFESA states in its code of business ethics that "Members shall support the sale and use of
          original equipment manufacturers' (OEM) parts". With that code, the group clearly recognizes the value of
          utilizing OEM parts. The value the association and its members provide to end-users ensures the safety,
          quality, durability, availability and liability of all original manufacturers' equipment.  Non-OEM parts may
          save you 10% or more on the initial cost of the part but the long term costs far outweigh the initial
          savings.  Demand OEM parts are used in your next equipment repair.
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